Privacy Policy

Introduction

Welcome to https://tempe-az-relationship-counseling.couplesresilience.com (hereafter referred to as “Tempe Az Relationship Counseling,” “we,” or “our”). We prioritize your privacy and are committed to safeguarding your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, use, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://tempe-az-relationship-counseling.couplesresilience.com.
Any mobile applications or software developed by us.
Online services and products we offer.
Interactions through various channels such as emails, calls, text messages, and social media platforms.

Please note that this policy does not extend to third-party websites, applications, or services accessed through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

Using Our Services: When you sign up as an authorized user for our applications or services, we collect and process your data to provide personalized functionality.
Visiting Our Websites: Every time you access our websites, our servers automatically record certain information, including IP addresses, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data.
Communication with Us: We may contact you via email, phone, or text messages (SMS) for various purposes, such as sending newsletters, promotional offers, transactional updates, or gathering feedback.

Personal Data Collection

We collect a range of personal information to enhance your experience and deliver our services effectively. This includes:

Account Information: Details related to your user account creation, including username, email address, and password (hashed and salted for security).
Payment Information: Credit or debit card numbers, expiration dates, and billing addresses when you make purchases or subscribe to our services.
Financial Information: Data about your financial status, income, and transaction history, which may be collected through third-party secure payment processors.
Purchase Information: Details of products or services bought from us, including quantities, purchase dates, and pricing.
Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar data from your mobile device for analytics and improved user experience.
Location Data: Information about your physical location when you use our apps or visit our websites, collected through GPS or other location services.
Feedback and Reviews: Your comments, reviews, and ratings to improve our services.
Social Media Information: If you choose to log in or connect our services with your social media accounts, we may access certain personal information from those platforms (subject to their privacy policies).
Product Information: Data about products or services you have shown interest in, viewed, or purchased.

We collect this data through direct user input, server logs, browser cookies, and other tracking technologies. Additionally, third-party service providers may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve various functions:

Strictly Necessary: These cookies enable core features of our websites and apps, such as login sessions and language preferences.
Preferences: They remember user settings (e.g., font size) to provide a personalized experience.
Analytics: Used to track website usage, improve performance, and understand user behavior for marketing purposes.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.

Your Rights (Based on Regional Laws)

Depending on your location, you may have specific rights regarding personal data, including:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: Limiting the processing of your personal data for specific purposes.
Portability: Receiving your personal data in a structured, commonly used format and having it transferred to another controller.
Objection: Objecting to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
Appeals and Complaints: The right to file a complaint with a supervisory authority if you believe your privacy rights have been infringed.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, ensuring you are always informed about how we handle your personal data.

Contact Information

For any queries related to privacy, data requests, unsubscribe, or feedback, please reach out to us:

Email: [email protected]
Postal Address: [Provide the physical address if applicable]

We value your trust in our commitment to privacy. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.